Production bot down

Incident Report for Yukiko

Resolved

This incident has been resolved.

Posted Sep 02, 2022 - 17:24 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 01, 2022 - 23:51 BST

Update

after a soft reboot, the bot is back online, the cause is still unknown and being investigated.

Posted Sep 01, 2022 - 22:00 BST

Investigating

Our monitoring detected that our main production bot is down. we are investigating the situation.

Posted Sep 01, 2022 - 21:56 BST

This incident affected: Bot (Production, Voice Services).